Restaurant service flow

QR ordering that stays connected to the dining room.

TableFlow1 helps table-service restaurants run guest ordering, floor status, station tickets, payments, receipts, and manager controls from one live workflow.

1 flowGuest, server, kitchen, bar, and manager tools
Live floorOpen tables, covers, alerts, bills, and service state
Audit readyPayments, consent, receipts, closeout, and actions
Downtown Bistro service board
Floor layout Synced
T1Available
T4Seated 22m
T7Needs server
T8Food ready
T10Clean
T12Bill requested
Station tickets PDF fallback
Kitchen - Table 72 mains, allergy note, fire now
Bar - Table 12Wine flight ready for runner
Server alertGuest wants to order on closed table
Stripe paidReceipt includes confirmation code
Why operators care

Built around the moments that usually fall between systems.

Most restaurant tools handle one slice well. TableFlow1 focuses on the handoff points: customer to server, server to station, station back to floor, payment to receipt, and every sensitive action to the audit trail.

01

Guests can order without losing staff control.

QR sessions respect open-table state, allergies, menu timing, category placement, and current terms acceptance.

02

Staff see what needs action now.

Floor status, server requests, item delivery, table alerts, and payment state live in the same operating view.

03

Managers keep the business rules visible.

Roles, approvals, taxes, receipts, privacy, closeout, and payment records are handled as operating controls.

Connected workflow

One order can move through the whole restaurant without becoming invisible.

Phase 2 of the public site explains the product in operational language so owners, managers, and staff can immediately understand where TableFlow1 fits.

01

Customer joins a table session.

The guest scans a QR code, accepts the current terms when required, sees compact or expanded menu items, and keeps profile details like allergies available across TableFlow restaurants.

Guest experience
02

Order routes to the right station.

Submitted items create kitchen and bar tickets with modifiers, timing, PDF fallback, print history, and station status transitions.

Kitchen and bar
03

Staff manage live floor state.

Servers and managers can see table status, customer requests, bill state, covers, assignment, and stale-sync warnings without leaving the dining-room workflow.

Dining room
04

Payment and receipts stay traceable.

Stripe Checkout, offline payment recording, receipt PDFs, email receipts, confirmation codes, tax lines, and closeout reporting connect back to the bill.

Accounting
Product areas

The first public story now matches the product already being built.

These sections give buyers a quick scan of the real TableFlow1 surface area without exposing internal admin complexity on the homepage.

Customer ordering

QR menu, profiles, allergies, terms, and bills.

Guests can browse by food, drinks, dessert, specials, and item detail level while the restaurant keeps order rules authoritative.

Staff service

Tables, alerts, delivery, payment, and manager actions.

Server tools are designed around active service instead of buried admin screens.

Station printing

Kitchen and bar tickets with manual recovery.

Printed tickets, PDF ticket previews, Android station app support, and print history help when hardware fails.

Payments

Hosted Stripe flow and clear paid records.

TableFlow1 can send customers to Stripe Checkout, then store the payment confirmation details staff and accounting need.

Administration

Menu, taxes, receipt templates, roles, and sites.

Restaurant setup is handled through focused editors for the operational records that change most often.

Compliance

Consent ledger, privacy cases, retention, and audit logs.

Terms acceptance, privacy requests, role permissions, and sensitive actions are designed to leave a useful trail.

Built for the whole shift

Each team member sees the part of service they can act on.

Phase 4 adds a role-based story so buyers can understand how TableFlow1 supports the people working the floor, stations, and manager desk during the same service window.

Owners and operators

See whether the pilot is improving service flow.

Focus on fewer handoff gaps, cleaner payment records, and a clearer path from customer order to closeout.

  • Track ordering, payment, receipts, and audit readiness.
  • Evaluate one site before expanding the workflow.
  • Keep public demo messaging tied to real operations.
Managers

Control exceptions without leaving active service.

Manager workflows stay close to table state, bill actions, staff permissions, station recovery, and end-of-day reporting.

  • Review sensitive actions and customer requests.
  • Use PDF ticket fallback when printers fail.
  • Keep closeout and payment evidence connected.
Servers

Know which tables need attention now.

Servers can see table alerts, bill state, item readiness, delivery actions, and customer requests in the service flow.

  • Open tables and monitor customer ordering state.
  • Deliver ready items with station-backed context.
  • Help guests pay without losing payment visibility.
Kitchen and bar

Receive tickets that preserve order detail.

Station tickets carry table, course, modifier, allergy, and timing context so prep teams are not guessing from partial notes.

  • Use station queues for kitchen, bar, and expo work.
  • Keep print history for recovery and reprint needs.
  • Support browser PDF and Android station output.
Guests

Order and pay with less waiting.

Customers can use QR ordering while the restaurant still controls table sessions, menu timing, allergies, and payment records.

  • Browse compact or expanded menu cards.
  • Use saved profile details across TableFlow restaurants.
  • Pay through hosted Stripe Checkout when enabled.
Administrators

Configure the operating rules behind service.

Site admins manage menus, categories, modifiers, staff, stations, taxes, receipts, privacy, and Stripe settings from focused tools.

  • Set up tables, QR codes, and station routing.
  • Maintain terms, receipts, taxes, and roles.
  • Use audit logs to understand important actions.
Walkthrough library

Short product clips are planned around restaurant jobs, not generic feature tours.

The walkthrough library is organized around the jobs a restaurant team actually performs. Actual clips can be dropped into these slots once recordings are available.

Customer flow00:32
Table 12 open
Pay with Stripe

Customer ordering flow

Guest scans the table QR, sees an open session, adds items, and moves into hosted Stripe payment.

Staff floor00:41
T1Available
T4Food ready
T7Needs server
T8Paid
T12Bill requested
T14Clean

Staff floor control

Server sees live table state, guest alerts, food readiness, bill requests, and payment visibility.

Station ticket00:36
Kitchen Table 7 2 mains Allergy note
>
PDF fallback Manual print Print history Recovery ready

Station ticket recovery

Kitchen ticket routes to the station, then the web app shows the same ticket as a PDF fallback.

Pilot fit

Best for restaurants that want tighter service flow before adding more disconnected tools.

TableFlow1 is positioned for operators who need QR ordering, live floor awareness, station ticket recovery, and payment visibility to work together during service.

Strong fit

Table-service restaurants with active floor management.

Dining rooms where servers still own hospitality, but guests benefit from faster ordering, payment, and bill control.

Strong fit

Restaurants that need reliable kitchen and bar handoff.

Teams that want station tickets, PDF fallback, print history, and clear recovery when hardware or network links misbehave.

Strong fit

Managers who care about audit trail and controls.

Operators who need role permissions, Stripe confirmation details, receipts, closeout, consent, and action history in one place.

Pilot packages

Start with the smallest service flow that proves value.

The public site now explains how a restaurant could evaluate TableFlow1 without guessing whether the pilot means only QR menus or a full operating workflow.

Starter pilot

Customer ordering plus staff visibility.

Quote after discovery

For a restaurant that wants to test QR ordering, customer profile behavior, table sessions, and basic staff monitoring before station rollout.

  • One restaurant site and table QR entry flow.
  • Customer menu, cart, profile, allergy, and bill screens.
  • Staff view for table state, customer requests, and payment visibility.
Operations pilot

Manager, admin, closeout, and compliance focus.

Scoped by site needs

For operators who want to validate setup depth, permissions, terms/privacy, tax rules, closeout, receipt templates, and audit reporting.

  • Menus, modifiers, categories, taxes, roles, and receipts.
  • Terms consent, privacy request workflow, and retention controls.
  • Manager closeout, payment records, and action history review.
Pricing is intentionally discovery-led during the pilot. The useful first conversation is about table count, menu complexity, station setup, payment needs, printer recovery, staff roles, and whether TableFlow1 should augment or integrate with existing systems.
Implementation path

A practical rollout path for one restaurant site.

The homepage now gives owners a concrete sense of what happens after they ask for a demo, without promising a one-click enterprise rollout.

Discovery

Map tables, stations, menus, payment expectations, printer recovery needs, staff roles, and the service moments where TableFlow1 should help first.

Setup

Configure site details, menu categories, modifiers, tables, QR entry, stations, receipt templates, tax rules, payment settings, and staff access.

Pilot shift

Run one controlled service window with staff using floor state, station tickets, payment visibility, manual PDF fallback, and manager review.

Refine

Use order flow, ticket recovery, customer requests, receipts, and closeout feedback to tune the restaurant workflow before expanding usage.

Operational outcomes

What the pilot should prove during real service.

These are the practical signals the product story should keep returning to as videos, screenshots, and case studies are added.

Fewer blind spots

Staff can see guest requests, table state, station status, bill state, and payment details without guessing which system has the truth.

Faster recovery

Station print history and PDF ticket fallback give managers a manual path when printers, Android devices, or network links fail.

Cleaner records

Terms acceptance, Stripe confirmation details, receipts, tax lines, role-gated actions, and closeout artifacts stay connected to the bill.

Pilot focus

Designed for restaurants that need workflow clarity before enterprise weight.

TableFlow1 is not trying to be every back-office system on day one. The public positioning should make the pilot promise clear: connect customer ordering to the people who run service.

Questions

Common questions from restaurant operators.

This FAQ keeps the public site grounded in the real pilot scope while leaving room for deeper sales material later.

Does TableFlow1 replace the server?

No. The product is built for table-service restaurants where staff still manage hospitality. QR ordering should reduce friction while keeping servers and managers in control of table state, requests, payments, and exceptions.

Can customers pay through Stripe?

Yes. The intended flow is hosted Stripe Checkout for card payment, with TableFlow1 receiving confirmation through Stripe and showing paid status plus confirmation details on receipts and staff views.

What happens if a station printer fails?

Station ticket history includes a PDF fallback path so staff can manually view and print what the kitchen or bar should have received.

Does it support allergies and customer profiles?

Customer profile details such as contact information and allergies are designed to follow the customer across TableFlow restaurants when the customer signs in.

Is this ready for every restaurant format?

The current positioning is a pilot for table-service operations. Counter service, multi-location enterprise rollout, and deep POS replacement should be evaluated separately.

Next step

See how TableFlow1 would run in your dining room.

Request a walkthrough focused on guest ordering, live floor control, station tickets, Stripe payments, or manager administration.