Prototype workspace

Customer table ordering

Role User Site

Table 12 Session QR active

Demo access

Use without QR scan

Demo off

Site number User ID Password Demo role Guest name Table number Add user type Add user name Add user table

Demo mode bypasses QR scanning and uses fake orders, payments, print jobs, and reports.

Investor demo

Actual app workflow

Ready

Show the real restaurant journey: setup, table open, customer order, kitchen prep, delivery, split/pay, close table, and business day close.

Schedule

Specials & happy hour

Customer visible

Menu availability

Timed menu items

Site admin managed

Guest content

Promotions & events

Published

Site admin

Rich HTML editor

Draft editor

Title Type Start date End date Image URL Status

Image URL for insert

Site admins can keep this page current with images, band listings, promotions, and restaurant notices.

Downtown Bistro Table 12

QR session

Live table guardrails

Verified

Permanent table QR requires a server-opened live session token before order submission.

Table actions Current session

Pay / Call Server

Server assistance actions

Table 12

Message to server

Use this focused screen when the guest wants help. Bill payment actions are available on each bill.

No items $0.00

Table bills

Items ordered

Editable until acknowledged

All joined guests at Table 12 can see every bill. Drag editable items between bills before the station acknowledges the ticket.

Customer profile

Contact details

Required before saved profile

First name Last name Email Phone Address line 1 Address line 2 City State/province Country Postal code

Food allergies Select allergens to save on this profile

Other allergy or sensitivity

Hide menu items containing selected allergens

Only selected allergen checkboxes are saved and shown to staff. General likes/dislikes should be entered as notes on individual items.

Jump to cart after adding an item

Required: first name, last name, email, and phone. Address fields are optional.

Pay Card/Stripe

Card payment

Secure placeholder

This demo page represents the hosted Stripe card, Apple Pay, or Google Pay step.

Floor

Tables

Empty Session Active Paid / clean

Table 12

Server controls

Partially paid

Guests4

Pending delivery3

Bills paid1/4

Balance$41.75

Customer requests 2 pending

Assignments

My tables & pool

Maya Chen

Assigned to me

Available pool

Transfer

Move assigned table

Requires accept

Table Target server

Target server must accept table transfers unless a staff manager changes assignments.

Payments

Take payment

Partial allowed

Table number Bill Amount Tip amount Tip owner Payment type Reference

Remaining bill balances update after each partial payment.

Operations

Table move & merge

Active session

From table To table Merge with table Reason

Move or merge keeps orders, bills, payments, and audit history attached to the active session.

Items

Cancel, 86 & course timing

Service flow

Order item Seat number Cancel reason Course Course action Prep warning default Item override minutes Re-fire requester Submitted item change Requester Prep status Change note

Seats are optional. Customers see simple item status; staff see timers, warnings, escalations, and approval state.

Payments

Refunds & reconciliation

Shift control

Exception action Exception target Refund amount Refund reason Approval route Receipt outcome Provider total Cash drawer total Cash drawer owner Reconcile period

Refunds and reconciliation compare provider, external card, cash, gift card, and other payment totals.

Accounting

Business day close

Open

Business date Provider card total Cash counted External card total Gift card total Variance reason Lock rule

Daily close verifies server closeouts, cash drawers, provider totals, refunds, voids, comps, receipts, and exports before final lock.

Staff manager

Discount approval

Manager role

Discount target Discount type Value Reason Server shift Bill adjustment Adjustment comment Custom charge name Custom charge description Custom charge amount Custom charge tax class

Staff managers can use all server functions, approve discounts, and close out a server shift when needed.

Shift

End of shift report

Since login

Closing the shift returns all assigned tables to the available pool.

Restaurant floor

Table layout

Staff view

Staff can see where each table sits in relation to nearby tables. Staff managers can move table positions on the grid.

Staff manager

Move table

Permission checked

Grid rows Grid columns Table Grid row Grid column Zone Reason

Kitchen

Grill station

3 tickets

Bar

Drink station

1 ready

Printers

Station printing

Online

Android print agent

Connected station apps

Ticket jobs

Print job queue

Android station apps pull ticket jobs, print to the configured local Epson device, and keep PDF fallback available.

Admin

Order search

From To Status Search

Order	Table	Server	Items	Options	Status	Total

Exports use the selected date range and filters.

Analysis

Item performance

Live sample

Menu setup

Item modifiers

Admin editable

Editor mode

Price Top category Second category Station Default course Optional choices page title Optional choice max selections Optional choices, add price with | Paid extras page title Paid extras

Allergens Menu item contains

Add restaurant-specific allergen

Description

Menu setup

Menu versions & archived items

Historical safe

Versioning item

Publishing or archiving applies to the selected menu item while historical order snapshots remain intact.

Version number Version description Publish scope Menu item Change summary Item lifecycle Version to restore

Menu setup

Availability & daily limits

MVP simple controls

Availability mode Create or update item availability

Saving updates the selected item availability record, or creates it if the item has no saved availability yet.

Menu item Status Daily limit Sold today Ingredient dependency note Staff manager action Visible day Visible from Visible until

Daily limit defaults to 0 for unlimited. Existing submitted items stay in workflow; pending carts show warnings if availability changes.

Site hours

Service periods & cutoffs

Ordering gates

Service-period mode Create or update selected period

Saving updates the matching site and service period, or creates that period if it does not exist yet.

Restaurant/site Service period Open time Close time Kitchen cutoff Bar cutoff Time-based discount Discount end time Special menu item Special price Add-to-cart grace minutes Submit-from-cart grace minutes Cart cutoff behavior Override permission Holiday/special hours

Customers may browse outside hours, but order submission requires an open table session, active service period, and open station cutoff unless an authorized override is used.

Site routing

Item station printing

Per restaurant

Routing item Select a menu item to route

Saving updates which station app and printer/PDF output receives the selected item.

Restaurant/site Menu item Prep station Printer

Each restaurant/site controls which station app and printer receives each item.

Android print agent

Station app print jobs

MVP path

Station app Android device name Epson printer/output Connection

Global admin can monitor station Android apps, failed ticket jobs, and printer fallback for any restaurant/site.

Global admin

Restaurants & site admins

Multi-site

New restaurant/site name Site admin email Access scope Default timezone Restaurant/site status Status reason Environment base URL Customer QR path

Restaurant and site mean the same tenant in this product.

Permissions

Role matrix

Site scoped

Route mode Create or update one item route

If the selected site/item already has a route, Save item route updates it. Otherwise it creates a new route.

Role Permission Mode Restaurant/site

Role permissions are configurable per restaurant/site and all changes are audit logged.

Global admin

All-site configuration access

Platform scope

Restaurant/site Configuration area User account User action

Global admins can view any restaurant/site configuration and manage user accounts across sites.

Troubleshoot

Assume user session

Audited

Restaurant/site Role to view Specific user/session Reason

Global admin can temporarily view what a customer, staff member, or site admin sees. The action is logged for audit.

Site setup

Station management

Site scoped

Station editor Create or update one station

Stations are used by menu items, item routing, print agents, and station app ticket views.

Restaurant/site Existing station Station name Station type Default printer/output Display order Status

Site admins manage stations before assigning menu items to those station apps and printer outputs.

Accounting

Tax, tips & auto-gratuity

Site configurable

Tip ownership Food tax % Alcohol tax % Item tax override % Discount tax rule Auto-gratuity % Auto-gratuity party size Extra tip on auto-gratuity Service charge % Service charge taxability Alcohol audit fields Receipt sequence prefix Next receipt number Refund/void receipt rule

Tips are per bill/payment. Tip edits require staff manager approval before shift closeout.

Compliance

Terms, privacy & retention

Policy controlled

Financial/audit log retention Low-risk click log retention Customer request Customer identifier Terms version Consent rule

Terms/privacy editor Create a new customer consent version

Publishing a new version requires customers with older accepted versions to accept again before ordering.

Terms and privacy agreement text

Financial records are retained while customer identifiers can be anonymized.

Onboarding

Launch checklist & demo mode

Test safe

Checklist item Status Demo/test mode Demo action

Demo/test mode keeps fake orders, payments, and prints out of live reports.

Compliance

Age-restricted items

ID required

Category or item Minimum age Customer confirmation Server delivery rule

Customers confirm age, and server still verifies ID before delivery.

Tables

QR PDF generator

Print ready

Restaurant/site Table range QR base URL Print layout

Generated sheets include restaurant/site, table number, scan URL, and a unique table token.

Site admin

Server logins

Site scoped

Restaurant/site Server name Email Phone number Address line 1 Address line 2 City Province Country Postal code Password Status Role

Payments

Stripe settings

Test mode

Publishable key Secret key Webhook secret Payment domain Mode Statement descriptor

Apple Pay and Google Pay require a verified payment domain before live use.

Receipts

Printers & receipt text

Site scoped

Kitchen printer/output Receipt printer/output Shift report printer/output Custom receipt header Custom receipt footer Tax rate %

Printed and emailed receipts use restaurant message text and aggregate duplicate items.

Global admin

Twilio settings

Global scope

Account SID Auth token Messaging service SID From number OTP template Region

Only global admins can manage SMS provider credentials.

Operations

Realtime & session reliability

Production guardrails

Location radius meters Max devices per table First order from new device Copied/old QR behavior Table close behavior Socket reconnect seconds Stale session cleanup minutes Cart draft expiry minutes Pending payment warning minutes Table stale warning hours Station disconnect warning minutes

Fraud controls and reconnect behavior protect live table ordering during service.

Operations

Monitoring & health checks

Live service

Tracks failed payments, failed printer/PDF jobs, station disconnects, stuck sessions, stale carts, long unpaid bills, unresolved splits, SMS/OTP failures, and Stripe webhook issues.

Operations

Backups & restore

Daily + PITR

Backup frequency Point-in-time recovery Restore scope Export site

Backups, exports, restore jobs, and restore drills are audit logged.

Support

Incident tickets

Audit trail

Severity Affected site Table/session/payment Resolution notes

Restaurant admins can open support tickets tied to a site, table, session, payment, station, or printer job.

Audit

Click action log

All roles

Every customer, staff, station, and admin click action is captured with actor surface and timestamp.

Use without QR scan

Actual app workflow

Specials & happy hour

Timed menu items

Promotions & events

Rich HTML editor

Friday jazz trio

Live table guardrails

Server assistance actions

Items ordered

Contact details

Card payment

Tables

Server controls

My tables & pool

Move assigned table

Take payment

Table move & merge

Cancel, 86 & course timing

Refunds & reconciliation

Business day close

Discount approval

End of shift report

Table layout

Move table

Grill station

Drink station

Station printing

Connected station apps

Print job queue

Order search

Item performance

Item modifiers

Menu versions & archived items

Availability & daily limits

Service periods & cutoffs

Item station printing

Station app print jobs

Restaurants & site admins

Role matrix

All-site configuration access

Assume user session

Station management

Tax, tips & auto-gratuity

Terms, privacy & retention

Launch checklist & demo mode

Age-restricted items

QR PDF generator

Server logins

Stripe settings

Printers & receipt text

Twilio settings

Realtime & session reliability

Monitoring & health checks

Backups & restore

Incident tickets

Click action log